Returns & Exchanges
At Mr Fothergill's, we stand by the quality of our seeds and garden supplies to ensure your growing success. If you are not completely satisfied with your purchase, we offer a straightforward return process within 30 days of receipt.
Return Process
- 1.Contact Support
Reach out to our customer service team with your order number and details regarding the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the unused items in their original packaging, ensuring that seed packets remain sealed to maintain their viability and quality.
- 3.Ship the Items
Affix the provided return label to your parcel and drop it off at any authorized shipping location; please retain your tracking receipt for reference.
- 4.Receive Refund or Replacement
Once our horticultural team inspects the returned goods, we will process your full refund or dispatch your replacement garden supplies within 5-7 business days.
